Our Values
Our Values
Our values are defined by three simple words: Lead, Deliver, Care. They underpin everything we do, both locally and globally. Here is what those words represent for Just Eat Takeaway.com:
#lead
we’re proud to be a global leader in the online food delivery market. Not just in restaurant choice and order numbers, but also by creating innovative and sustainable solutions.
#deliver
we deliver more than just fantastic food, both to our customers and ourselves. We work together to ensure success and grow our business.
#care
we care for our customers and restaurant partners by understanding their needs. This care also extends to society at large, from ethical choices to environmental initiatives.
Our Impact strategy
Our Impact strategy
Planet
We’re committed to reducing our carbon footprint. In addition to our own operations, we address our indirect impact on areas such as the emissions created by food production and delivery.
Our main focus is on electrifying our fleet, minimising the environmental impact of our offices and reducing plastic packaging across our partner restaurants.
Our main focus is on electrifying our fleet, minimising the environmental impact of our offices and reducing plastic packaging across our partner restaurants.
Food
We’re responding to changing diets and preferences by offering customers the broadest choice possible, from new cuisines to more sustainable choices, such as vegan options. We’re also committed to supporting our partners and consumers in reducing food waste.
People & Society
We’re improving our social footprint by providing rewarding employment opportunities for both our couriers and office staff.
That’s achieved by supporting colleagues and communities in the areas where we operate.
That’s achieved by supporting colleagues and communities in the areas where we operate.
To support this strategy, we drive key initiatives based on our pillars. Here are some recent highlights from them:
Accelerating e-delivery
We are expanding our logistic service with more and more electric vehicles
Packaging innovation:
We’ve partnered with sustainable packaging startup Notpla to launch fully compostable food containers in our UK business
Supporting charities
In 2020, we donated €1.5 million to food banks and partner charities as part of our first ever global charity campaign
Environmentally-friendly offices
We’re launching various initiatives across our offices, from reusable food containers to green energy.
Hear from our employees
Hear from our employees
"In the central buying and procurement teams we help JET stand out to the world, while standing up for it too. All our products are sourced from social and ethical suppliers with full visibility of the supply chain."
Tracy Bagnall
Head of Buying and Logistics, London
"Being part of the Responsible Business team has been incredibly rewarding. I've had the opportunity to work on initiatives linked to global issues such as food waste and climate change. It is our shared company vision to be a responsible business, and everyone at JET is ready to make their contribution."
Irina Bolgari
CSR Executive, The Netherlands
"Working at JET has allowed me to not only further my development, but to also be immersed in an incredible culture. It offers so much more than just a job. It gives you the opportunity to work with a diverse range of stakeholders across an international business, whilst making friends for life."
Steven Gibson
