Privacy Statement for Applicants


This privacy statement (“Statement”) applies to the processing of personal data of applicants that apply for vacancies with Just Eat Takeaway.com or one of JET Affiliates (hereinafter referred to as “JET”). 

At JET we are committed to protecting the privacy of everyone in our community. This means that we’ll protect the personal information of our applicants. JET therefore adheres to the requirements of the applicable privacy and data protection legislation when processing personal data. The data controller for processing these personal data is Just Eat Takeaway.com Group B.V. and/or the JET Affiliate (including the subsidiary companies of Just Eat Takeaway.com N.V.). 

What and why we process personal data
Personal Data, in this Statement also referred to as “your Data”, means any information or set of information from which we are able, directly or indirectly, to personally identify you, in particular by reference to an identifier, e.g. name and surname, email address, phone number, your resume, a reference letter, etc. It does not include data where the identity has been removed (anonymous data).

1. Application process

JET processes personal data about you because you have applied for a vacancy with JET. We process this data for the selection process and hopefully to welcome you in the future as an employee of JET. The legal ground for this processing is that we consider your application as a request to take steps prior to entering into a contract (employment agreement), for us to comply with legal obligations or to pursue our legitimate interests, and/or any other legal basis otherwise permitted in accordance with the applicable data protection regulation. Where legally required or permitted, we may process your personal data based on your consent. If we rely on your consent as a legal basis for processing your Data, you may withdraw your consent at any time.

JET values diversity and inclusion. Equal employment opportunities mean we offer equal treatment to all applicants. In order to ensure equal employment opportunities as permitted or required by local law we may gather personal data for this purpose.

We only process personal data that you provide to us via the website, the application form, sent resumés or by other means during the application process. We process the following personal data categories:


  • Name 
  • Identification details
  • Contact details
  • Address details
  • Employment details
  • Educational details
  • Identification documents
  • Right to work details (if applicable)
  • Family details (if applicable)

Upon your request we will offer you support and assistance via talent acquisition teams and our communication channels. Per your preferences, we will contact you by phone call, phone or email messaging, to provide you with information relating to your application and to fulfil your requests. If you expressed interest in personalized job opportunities recommendations, we may inform you of available opportunities for employment within JET. 

2. Application assessments

JET may ask you to perform an assessment during the application process. These assessments are conducted to get a good understanding of your competencies. Your answers in assessments will be evaluated, possibly in an automated manner (for more information see the automated decision making section), and based on the evaluation the decision about your application will be made. The legal ground for this processing is that we consider the assessments as necessary to take steps prior to entering into a contract (employment agreement). JET may process the following personal data categories for assessments:


  • Name
  • Identification details (if applicable)
  • Contact details
  • Assessment data

3. Applicant Satisfaction Research

To make sure that our services are aligned with your preferences and to improve our services and platforms, JET may approach you to conduct research; such as but not limited to, surveys. We only send you these types of communications with your prior consent, unless this is not necessary according to the applicable law. Participation in this research is completely voluntary. If you do not wish to receive these surveys you can unsubscribe from them in the accompanying messages. JET may process the following personal data categories for research purposes:


  • Name
  • Contact data
  • Research input 

4. Background and/or reference check

During the application process JET may require you to provide information for- or conduct a background and/or reference check. These checks are only performed if legally allowed and if JET deems this to be necessary for the job that you applied to. The legal ground for this processing is that we consider your application as a request to take steps prior to entering into a contract (employment agreement), for us to comply with legal obligations or to pursue our legitimate interests, and/or any other legal basis otherwise permitted in accordance with the applicable data protection regulation. Where legally required or permitted, we may process your personal data based on your consent. If we rely on your consent as a legal basis for processing your Data, you may withdraw your consent at any time. JET may process the following personal data categories for these purposes:


  • Name 
  • Identification data (if applicable)
  • Contact details 
  • Address details (if applicable)
  • Educational details (if applicable)
  • Identification documents (if applicable)
  • (Criminal) Background details (if applicable)
  • Reference details (if applicable)

5. Information JET may collect through other sources 

To the extent permitted by applicable law, in addition to our recruitment channels or career websites, we may also obtain information about you from other sources, such as through your interactions with JET employees or from third parties, such as recruiters, recruitment agencies, LinkedIn or other websites on the Internet (subject to such third parties privacy notices). The legal ground for this processing is that we consider your application as a request to take steps prior to entering into a contract (employment agreement), for us to comply with legal obligations or to pursue our legitimate interests, and/or any other legal basis otherwise permitted in accordance with the applicable data protection laws. Where legally required or permitted, your consent. If we rely on your consent as a legal basis for processing your Data, you may withdraw your consent at any time.

We process the following personal data categories as part of your application for a vacancy at JET:


  • Name 
  • Identification details
  • Contact details
  • Employment details
  • Assessment data (if applicable) 

6. Analytics

JET may also use your personal data to be able to analyse your use of JET applications so we can improve the applications you use during your application process. The legal basis for this processing operation is that it is needed in pursuing a legitimate interest of JET (analysis & reporting) as defined in applicable (local) laws. Where legally required or permitted, we process your personal data based on your consent. If we rely on your consent as a legal basis for processing your Data, you may withdraw your consent at any time. Furthermore, we process data you indirectly provide to us, because JET uses cookies for functional, analytical and marketing purposes. Please see our Cookie Statement for more information about this.

7. JET Premise visits

If you visit our premises, for security reasons and in line with local requirements we might  record your Data through video or other electronic, digital, or wireless surveillance systems or device (e.g. CCTV). The legal basis for this processing operation is that it is needed in pursuing a legitimate interest of JET as defined in the applicable data protection regulation. 

Additional purposes
We will only use your personal data for the purposes described above, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If we want to use the data for a different purpose, we will take appropriate measures to inform you, consistent with the significance of the changes we make. Please note that we may process your personal information without your knowledge or consent, in compliance with the above rules, where required by applicable law.

Automated decision-making and profiling
For the purposes described above we may use automated decision-making and profiling. Automated decision-making takes place when an electronic system uses personal information to make a decision without human intervention. In limited circumstances, with your explicit written consent where required by applicable data protection law and where appropriate measures are in place to safeguard your rights, we will use automated decision-making. 

You will not be subject to decisions that will have a significant impact on you based solely on automated decision-making, unless we have a lawful basis for doing so and we have notified you. When such automated decision-making and/or profiling leads to a negative decision about you, and you do not agree with it, you can contact us via our privacy form. We will then proceed to reassess the situation.

Age
Our website and vacancies are not intended for persons defined as underage by applicable local laws, nor do we intend to collect personal data of website visitors who are under the defined legal age. However, we are unable to verify visitors’ or applicants' ages. We therefore advise parents and/or legal guardians to monitor their children's online activities, to prevent their personal data being collected without parental consent. If you feel that we have collected personal data of a minor without consent, please contact us via our privacy form. We will then proceed to erase this data.

Sharing with others
JET may work with other companies within the JET group and other third parties in order to carry out the processing described above. 

These group companies and third parties will process your personal data on behalf of us (as data processors) or as autonomous data controllers, and have access to your personal data for the purposes described in this privacy statement. We require group companies and third parties to protect it in accordance with the standards set out in this privacy statement and we take appropriate measures pursuant to the applicable data protection laws to guarantee the same level of protection and confidentiality of your personal data.  

We will also share your Data with other third party data controllers where appropriate or required by applicable law or regulation (including a court order) or where we believe disclosure is necessary to exercise, establish or defend legal rights or to protect the vital interests of any person. Such third party controllers may include law enforcement agencies. 

We may also disclose your Data to any company or prospective buyer of all or substantially all of our assets in connection with any sale or transfer of those assets.

Your personal data may be shared with the following parties:


  • JET’s affiliates, subsidiaries and/or group companies of JET
  • Software providers
  • Implementation partners
  • Satisfaction survey firms
  • Professional advisors
  • Law enforcement, regulatory bodies and/or government agencies
  • Prospective buyers
  • Any other party provided that you have given your consent to the disclosure

Third-party websites
Our website may include links to third-party websites. When accessing such third-party websites, bear in mind that each of these websites has its own privacy statement. Although JET takes great care in selecting websites to link to, we cannot take responsibility for the way in which they handle your personal data.

Where your data gets sent 
We may transfer your personal data outside of the European Economic Area (EEA). This may include transferring it to or accessing it from other jurisdictions, including jurisdictions that may not provide a level of protection equivalent to the your local- and/or data protection laws. Where we transfer personal data outside the EEA we will take into account any applicable statutory obligations relevant to personal data transfers and, where there is no European Commission (EC) adequacy decision in place, we will rely on appropriate safeguards, including EC approved standard contractual clauses. We have implemented similar appropriate safeguards with our third party service providers and further data can be provided upon request.

How long we keep your data
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data, whether we can achieve those purposes through other means, and the applicable legal, contractual or similar requirements to retain your personal data.

In some circumstances we may anonymise your personal data so that it can no longer be associated with you, in which case we may use such information without further notice to you. 

Rights, questions or complaints
We inform you that, with regard to the personal data, you can exercise the rights provided for by applicable data protection laws, which may include: 


  • The right to be informed: Obtain information about our collection and use of your personal data. 
  • The right to access: Get access to the personal data we hold about you, gain information on how your personal data is being processed by us and under certain conditions obtain a copy of your personal data undergoing processing. 
  • The right to verify the accuracy of your personal data: Request rectification if any of your personal data held by us is inaccurate, incomplete or requires an update. 
  • The right to be forgotten: Under certain circumstances you have the right to ask us to delete or otherwise dispose of any of your personal data that we hold. 
  • The right to restrict (i.e. prevent) the processing of your personal data: If the requirements are met, we will not process your personal data for any purpose other than storing it.
  • The right to object to us using your personal data for a particular purpose(s):  We will stop processing your personal data upon your request if we process your personal data on another legal basis than consent.
  • The right to withdraw consent: If we are relying on your consent as the legal basis for using your personal data, you are free to withdraw that consent at any time. Your request will not prejudice the lawfulness of the processing based on the consent given prior to the withdrawal.
  • The right to data portability: If you have provided personal data to us directly, we are using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask us for a copy of that personal data in a structured, commonly used and machine-readable format (if technically feasible) to re-use with another service or business in many cases.
  • Rights relating to automated decision-making and profiling. 
  • Lodge a complaint: You have the right to bring a claim before your competent data protection authority. We would welcome the opportunity to resolve your concerns ourselves, however, so please contact us first.

To exercise your rights please contact us via our privacy form.

Please keep in mind that email communications are not always secure. Therefore, please do not include sensitive information in your emails to us.

We will do our best to address your request in time and free of charge, except where it would require a disproportionate effort. In certain cases, we may ask you to verify your identity before we can act on your request.

It is important that your personal data is kept accurate and up-to-date. If any of the personal data we hold about you changes, please keep us informed as long as we have that data. If you share with us data of other people, it is your responsibility to collect such data in compliance with local legal requirements. For instance, you should inform such other people, whose data you provide to us, about the content of this Statement and obtain their prior consent.
If you have any other questions or complaints about the processing of your personal data, we will be happy to talk to you. We would also like to hear from you if you have tips or suggestions on how to improve our privacy policy. For more information about our use of your personal data or exercising your rights as outlined above, please contact our Group Data Protection Office via our privacy form or the contact details set out below.

Security
JET takes the protection of your data seriously and takes appropriate measures to combat misuse, loss, unauthorized access, undesired publication and improper modification. If you feel that your data is still not properly protected or that there is evidence of misuse, please contact security@justeattakeaway.com

Updates to this privacy notice
We may update this privacy statement from time to time in response to changing legal, technical or business developments. When we update our Privacy Statement, we will take appropriate measures to inform you, consistent with the significance of the changes we make. Where required by applicable data protection law, we will obtain your consent to any material changes to this Privacy Statement. 

We encourage you to periodically review this Statement for the latest information on our privacy practices. We will keep prior versions of our Statement in an archive for your review.

Contact us
If you have any questions or concerns about this Statement and/or our privacy practices, please contact us via our privacy form or by contacting our Data Protection Officer:

Takeaway.com Data Protection Officer - Takeaway.com Group B.V.
Piet Heinkade 61
1019 GM Amsterdam
The Netherlands

This privacy statement  may be updated and was last updated on 02-05-2022.