be the service
behind the dish

United States
As the cornerstone of our company, Company Engineers always aspire to be the best in the industry. Whether coding, building, hacking, designing, or testing

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welcome to Just Eat Takeaway.com

Good customer service requires patience, problem-solving skills and a genuine passion for people. Join us and help millions of our couriers, customers and restaurant partners create unforgettable food moments around the world.

hear it from our people

Life at JET
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Day in the life
Shayne, Team Leader in Customer Service
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We're the service behind the dish
Customer Service 
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a place where challenges are a chance to grow

To set you up for success, we provide a supportive environment and clear paths for development. That means expert training, helpful colleagues, and a great working culture.

our program at a glance

These are our six core values, and they guide and shape teh way we do business.

Amsterdam Enschede
London

Starting
September 2025

18 month program transitioning to junior role

Amsterdam Enschede
London

Starting
September 2025

taking you places

Join the operational heart of our business. We provide essential, real-time support to our ecosystem of customers, partners, and couriers, ensuring every order's success.
80%

customer service advisors

Be rained to resolve high-volume, low-complexity issues quickly using standard operating procedures (SOPs).
80%

escalations & specialists

Become a subject matter expert who handles complex technical problems, sensitive complaints, and situations requiring more in-depth investigation.
80%

quality assurance & training

Ensure advisors adhere to quality standards, and develop training materials to keep the entire department updated on new features, policies, and best practices.
80%

trust & safety

A critical specialized unit that deals with high-stakes issues to maintain the integrity of our platform.
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#WeAreJET podcast

We are Just Eat Take​away​.com, a lead­ing glob­al online food and retail deliv­ery mar­ket­place with some of the best known brands on the planet. We connect over 90 million hungry customers with 731,000 connected partners through our global platforms every day
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customer service job opportunities

We are Just Eat Take​away​.com, a lead­ing glob­al online food and retail deliv­ery mar­ket­place with some of the best known brands on the planet. We connect over 90 million hungry customers with 731,000 connected partners through our global platforms every day
Browse jobs

taking you places

Whether building our flagship apps, improving food discovery, or optimising routes for our couriers, collaboration is key to what we do.

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In computing, plain text is a loose term for data that represent only characters of readable material but not its graphical representation nor other objects.

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In computing, plain text is a loose term for data that represent only characters of readable material but not its graphical representation nor other objects.

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In computing, plain text is a loose term for data that represent only characters of readable material but not its graphical representation nor other objects.

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In computing, plain text is a loose term for data that represent only characters of readable material but not its graphical representation nor other objects.

explore our benefits

Our benefits help you to find balance between work and life.

inclusion, diversity & belonging

Find your support community by joining our global internal employee groups that aim to create an inclusive environment.

grow your career

We deliver more than just fantastic food and goods, both to our customers and ourselves. We work together to ensure success and grow our business.

delicious perks

We care for our customers and restaurant partners by understanding their needs. This care also extends to society at large, from ethical choices to environmental initiatives.

inclusion, diversity & belonging

Find your support community by joining our global internal employee groups that aim to create an inclusive environment.

grow your career

We deliver more than just fantastic food and goods, both to our customers and ourselves. We work together to ensure success and grow our business.

delicious perks

We care for our customers and restaurant partners by understanding their needs. This care also extends to society at large, from ethical choices to environmental initiatives.
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corporate job oppportunities

We are Just Eat Take​away​.com, a lead­ing glob­al online food and retail deliv­ery mar­ket­place with some of the best known brands on the planet. We connect over 90 million hungry customers with 731,000 connected partners through our global platforms every day
Browse jobs

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join our talent community

Sign up for job alerts that match your interests.

Phenomenal Benefits

Our benefits help you to find balance between work and life.
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keep in touch

Time away to care for family is important, and sometimes happens within typical work hours. That's why we offer flexible hours and working schedules, as well as parental leave for new parents.
Explore about family life
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Work life balance

Time away to care for family is important, and sometimes happens within typical work hours. That's why we offer flexible hours and working schedules, as well as parental leave for new parents.
Linkedin
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Your Rewards

Time away to care for family is important, and sometimes happens within typical work hours. That's why we offer flexible hours and working schedules, as well as parental leave for new parents.
Instagram
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Your Rewards

Time away to care for family is important, and sometimes happens within typical work hours. That's why we offer flexible hours and working schedules, as well as parental leave for new parents.
Youtube