be the service
behind the dish
United States
As the cornerstone of our company, Company Engineers always aspire to be the best in the industry. Whether coding, building, hacking, designing, or testing
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A sense of mutual respect and mindfulness permeates our culture-in fact, it’s the key to our success.
welcome to Just Eat Takeaway.com
Good customer service requires patience, problem-solving skills and a genuine passion for people. Join us and help millions of our couriers, customers and restaurant partners create unforgettable food moments around the world.
hear it from our people
A sense of mutual respect and mindfulness permeates our culture-in fact, it’s the key to our success.
a place where challenges are a chance to grow
To set you up for success, we provide a supportive environment and clear paths for development. That means expert training, helpful colleagues, and a great working culture.
our program at a glance
These are our six core values, and they guide and shape teh way we do business.
Amsterdam Enschede
London
Starting
September 2025
18 month program transitioning to junior role
Amsterdam Enschede
London
Starting
September 2025
A sense of mutual respect and mindfulness permeates our culture-in fact, it’s the key to our success.
taking you places
Join the operational heart of our business. We provide essential, real-time support to our ecosystem of customers, partners, and couriers, ensuring every order's success.
80%
customer service advisors
Be rained to resolve high-volume, low-complexity issues quickly using standard operating procedures (SOPs).
80%
escalations & specialists
Become a subject matter expert who handles complex technical problems, sensitive complaints, and situations requiring more in-depth investigation.
80%
quality assurance & training
Ensure advisors adhere to quality standards, and develop training materials to keep the entire department updated on new features, policies, and best practices.
80%
trust & safety
A critical specialized unit that deals with high-stakes issues to maintain the integrity of our platform.
A sense of mutual respect and mindfulness permeates our culture-in fact, it’s the key to our success.
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#WeAreJET podcast
We are Just Eat Takeaway.com, a leading global online food and retail delivery marketplace with some of the best known brands on the planet. We connect over 90 million hungry customers with 731,000 connected partners through our global platforms every day
Browse jobs
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customer service job opportunities
We are Just Eat Takeaway.com, a leading global online food and retail delivery marketplace with some of the best known brands on the planet. We connect over 90 million hungry customers with 731,000 connected partners through our global platforms every day
Browse jobs
taking you places
Whether building our flagship apps, improving food discovery, or optimising routes for our couriers, collaboration is key to what we do.
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In computing, plain text is a loose term for data that represent only characters of readable material but not its graphical representation nor other objects.
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In computing, plain text is a loose term for data that represent only characters of readable material but not its graphical representation nor other objects.
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In computing, plain text is a loose term for data that represent only characters of readable material but not its graphical representation nor other objects.
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In computing, plain text is a loose term for data that represent only characters of readable material but not its graphical representation nor other objects.
A sense of mutual respect and mindfulness permeates our culture-in fact, it’s the key to our success.
inclusion, diversity & belonging
Find your support community by joining our global internal employee groups that aim to create an inclusive environment.
grow your career
We deliver more than just fantastic food and goods, both to our customers and ourselves. We work together to ensure success and grow our business.
delicious perks
We care for our customers and restaurant partners by understanding their needs. This care also extends to society at large, from ethical choices to environmental initiatives.
inclusion, diversity & belonging
Find your support community by joining our global internal employee groups that aim to create an inclusive environment.
grow your career
We deliver more than just fantastic food and goods, both to our customers and ourselves. We work together to ensure success and grow our business.
delicious perks
We care for our customers and restaurant partners by understanding their needs. This care also extends to society at large, from ethical choices to environmental initiatives.
A sense of mutual respect and mindfulness permeates our culture-in fact, it’s the key to our success.
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corporate job oppportunities
We are Just Eat Takeaway.com, a leading global online food and retail delivery marketplace with some of the best known brands on the planet. We connect over 90 million hungry customers with 731,000 connected partners through our global platforms every day
Browse jobs
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A sense of mutual respect and mindfulness permeates our culture-in fact, it’s the key to our success.
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keep in touch
Time away to care for family is important, and sometimes happens within typical work hours. That's why we offer flexible hours and working schedules, as well as parental leave for new parents.
Explore about family life
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Work life balance
Time away to care for family is important, and sometimes happens within typical work hours. That's why we offer flexible hours and working schedules, as well as parental leave for new parents.
Linkedin
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Your Rewards
Time away to care for family is important, and sometimes happens within typical work hours. That's why we offer flexible hours and working schedules, as well as parental leave for new parents.
Instagram
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Your Rewards
Time away to care for family is important, and sometimes happens within typical work hours. That's why we offer flexible hours and working schedules, as well as parental leave for new parents.
Youtube
A sense of mutual respect and mindfulness permeates our culture-in fact, it’s the key to our success.