Sei der Service hinter der Lieferung

United States
As the cornerstone of our company, Company Engineers always aspire to be the best in the industry. Whether coding, building, hacking, designing, or testing
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A sense of mutual respect and mindfulness permeates our culture-in fact, it’s the key to our success.

Willkommen bei Just Eat Takeaway.com

Guter Kundenservice braucht Geduld, Lösungsorientierung und echte Leidenschaft für Menschen. Komm zu uns und hilf Millionen von Kund:innen, Kurier:innen sowie Restaurant‑ und Retail‑Partnern, unvergessliche Food‑Momente auf der ganzen Welt zu schaffen.
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hear it from our people

Life at JET
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Day in the life
Shayne, Team Leader in Customer Service
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We're the service behind the dish
Customer Service 
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Name Designation
A sense of mutual respect and mindfulness permeates our culture-in fact, it’s the key to our success.

Hier sind
Herausforderungen Wachstumschancen

Damit du erfolgreich sein kannst, bieten wir ein unterstützendes Umfeld und klare Entwicklungswege. Oder anders ausgedrückt: Schulungen durch Expert:innen, hilfreiche Kolleg:innen und eine großartige Unternehmenskultur.
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our program at a glance

These are our six core values, and they guide and shape teh way we do business.

Amsterdam Enschede
London

Starting
September 2025

18 month program transitioning to junior role

Amsterdam Enschede
London

Starting
September 2025

A sense of mutual respect and mindfulness permeates our culture-in fact, it’s the key to our success.

So viele Möglichkeiten

Arbeite im Herzen unseres Unternehmens. Wir bieten wichtigen Echtzeit-Support für unser Ökosystem an Kund:innen, Partner:innen und Fahrer:innen, damit jede Bestellung ein Erfolg wird.
80%

Kundenservice-Berater:innen

Werde darin geschult, Probleme mit hohem Volumen und geringer Komplexität mithilfe von Standardarbeitsanweisungen (Standard Operating Procedures, SOPs) schnell zu lösen.
80%

Eskalierung & Spezialist:innen

Werde Expert:in für ein Thema und bearbeite komplexe technische Probleme, heikle Beschwerden und Situationen, die näherer Untersuchung bedürfen.
80%

Qualitätssicherung & Schulung

Sorge dafür, dass Berater:innen sich an Qualitätsstandards halten, und entwickle Schulungsmaterialien, damit die gesamte Abteilung neue Funktionen, Richtlinien und Best Practices kennt.
80%

Vertrauen & Sicherheit

Eine wichtige Spezialeinheit, die riskante Probleme bearbeitet, um die Integrität unserer Plattform zu gewährleisten.
A sense of mutual respect and mindfulness permeates our culture-in fact, it’s the key to our success.

taking you places

Whether building our flagship apps, improving food discovery, or optimising routes for our couriers, collaboration is key to what we do.

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In computing, plain text is a loose term for data that represent only characters of readable material but not its graphical representation nor other objects.
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In computing, plain text is a loose term for data that represent only characters of readable material but not its graphical representation nor other objects.
Read more about health

Card heading

In computing, plain text is a loose term for data that represent only characters of readable material but not its graphical representation nor other objects.
Read more about health

Card heading

In computing, plain text is a loose term for data that represent only characters of readable material but not its graphical representation nor other objects.
Read more about health
A sense of mutual respect and mindfulness permeates our culture-in fact, it’s the key to our success.
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#WeAreJET podcast

We are Just Eat Take​away​.com, a lead­ing glob­al online food and retail deliv­ery mar­ket­place with some of the best known brands on the planet. We connect over 90 million hungry customers with 731,000 connected partners through our global platforms every day
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stellenangebote im kundenservice

We are Just Eat Take​away​.com, a lead­ing glob­al online food and retail deliv­ery mar­ket­place with some of the best known brands on the planet. We connect over 90 million hungry customers with 731,000 connected partners through our global platforms every day
Browse jobs

explore our benefits

Our benefits help you to find balance between work and life.

inclusion, diversity & belonging

Find your support community by joining our global internal employee groups that aim to create an inclusive environment.
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grow your career

We deliver more than just fantastic food and goods, both to our customers and ourselves. We work together to ensure success and grow our business.
Read more about health

delicious perks

We care for our customers and restaurant partners by understanding their needs. This care also extends to society at large, from ethical choices to environmental initiatives.
Read more about health

inclusion, diversity & belonging

Find your support community by joining our global internal employee groups that aim to create an inclusive environment.
Read more about health

grow your career

We deliver more than just fantastic food and goods, both to our customers and ourselves. We work together to ensure success and grow our business.
Read more about health

delicious perks

We care for our customers and restaurant partners by understanding their needs. This care also extends to society at large, from ethical choices to environmental initiatives.
Read more about health
A sense of mutual respect and mindfulness permeates our culture-in fact, it’s the key to our success.

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Werde Teil unserer Talent-Community

Melde dich für Job-Benachrichtigungen an, die deinen Interessen entsprechen.
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A sense of mutual respect and mindfulness permeates our culture-in fact, it’s the key to our success.

Phenomenal Benefits

Our benefits help you to find balance between work and life.

Folge uns

Time away to care for family is important, and sometimes happens within typical work hours. That's why we offer flexible hours and working schedules, as well as parental leave for new parents.
Explore about family life

Work life balance

Time away to care for family is important, and sometimes happens within typical work hours. That's why we offer flexible hours and working schedules, as well as parental leave for new parents.
Linkedin

Your Rewards

Time away to care for family is important, and sometimes happens within typical work hours. That's why we offer flexible hours and working schedules, as well as parental leave for new parents.
Instagram

Your Rewards

Time away to care for family is important, and sometimes happens within typical work hours. That's why we offer flexible hours and working schedules, as well as parental leave for new parents.
Youtube
A sense of mutual respect and mindfulness permeates our culture-in fact, it’s the key to our success.